Saturday, March 24, 2018

Going into care

At the end of last September, I made a quantum break from my immediate past forms of employment - freelance editing and teaching - and took a job in the care sector. Now, society at large has a strange relationship with the concept of working in care: we're either doing a job that no-one else wants; working for a pittance looking after those that society would rather not have to deal with; or much patronised by politicians as selfless angels who dedicate themselves to caring for others. Depending on your views and/or personal experience at the time, you can mix and match these responses to suit your taste. For instance, if you've been mildly inconvenienced or embarrassed by a person with a learning disability displaying 'challenging behaviour' in public, you might go for the two former; but if you've seen support workers with happy smiling residents enjoying even the most mundane of activities, for example buying chocolate or catching a bus, you can slide into the latter camp and maybe even feel something approaching a nice warm glow. The truth lies somewhere in between; I've had good days and bad days in my new role. I don't teach ideas or correct text anymore, but I am called on to use some of those skills, as well as being empathetic to the needs of residents who face a world they don't understand or feel frightened by; we make the best of their situation and help them to make the most of their lives, exercising as much independence as they can handle while maintaining their dignity when things go wrong, as they inevitably will. It would help, of course, if the patronising words of politicians were matched by pay rates that exceeded the legal minimum, or if care providers didn't have a perpetual eye on the 'bottom line' or the share price: privatised care is a cynical oxymoron at best, pure balance sheet driven at worst. And of course, far more care staff need union representation; join as soon as you can, the monthly subs give you a peace of mind and strength of purpose than merely relying on the bland pronouncements of managers and HR could ever do.

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