A very English garden, sorry

A rainy Wednesday in a week off during Covid lockdown with pre - booked (and paid for) entry to Harlow Carr Gardens. The drive there gave a chance to gawp at Golden Triangle mansions from Alwoodley to  Pannal and some greenery.
We arrived to find the obligatory queue and to be told that 'sorry', but we'd have to wait a bit longer as one of the two computers they used for book in had just crashed 'sorry'. This piece of middle class annoyance was given to us by Sarah - who was also 'sorry' about the weather and lack of cafe or gift shop. The queue moved, but Sarah' s sorryness was replaced by Vicki's, who though still sincere in her sorrow, seemed to be a bit more pinched and ill at ease with it. But not to worry, we were soon back into Sarah's sorrowful care as the queue nearly reached the door, the two running an apologetic relay. Then, lo, the miracle happened, the computer had rebooted and we were in. Sarah gave a little cheer and raised both arms in joyful salute as we entered the garden.
Then it started to rain. The woman on the computer, safe behind her Covid precaution spit screen (surely a first for genteel Harrogate) was also sorry about the wait, and the rain.
Sorry.