Spiced up customer service - Curry's of a Sunday afternoon

Just back from a trip to Curry's. We were hoping to buy an small freezer, to live under a worktop, and a hotplate. The first item had been moved from display, for reasons the salesperson didn't go into, while the second couldn't be located with the cookers or kitchen gadgets. So we asked a young woman, who said they didn't sell them, then changed her mind, before advising that we'd probably have more luck if we tried on line! Or to put it another way, using business-speak, the bricks display their own obsolescence by telling us to use clicks instead.