Needing 20 £1 coins for a kids party, I wandered into the Halifax branch of Lloyds TSB. The lunchtime queue was long, due to the lack of cashiers, but I decided to wait. When a cashier eventually became free, I went to the desk and requested the coins in exchange for a £20 note, which I placed on the counter. “Could I have your account number?” asked the cashier, to which I replied that I didn't have an account with the bank; “sorry” she said: “we can only give change to account holders”. “You've got to be kidding” was the best I could come up with as I retrieved my £20 note and headed for the door. Only when I got outside did I think of the ideal repost - “but I am a bloody shareholder 'cos I'm a UK taxpayer”.
I suppose Angela Knight will have a good reason for Lloyd's behaviour, but to the rest of us they still come across as bloody ungrateful bastards...
