Specsavers make me an offer I had to refuse

Specsavers email a 'friendly reminder' that it's my 'last chance' to complete their customer satisfaction survey. Last chance or what? They'll send someone round to scratch my new glasses?
What is it with the survey meister's need for endless approval of the most mundane of actions? Celebrate our mediocrity, we're just doing our job, but we need your approval to massage our bored egos. Sadly this was an offer I could refuse: Speccy speccy Specsavers, you're opticians - not the Mafia. The kid with the specs doesn't get to make the threats. I know, I've been wearing bins since I was 8. Get over yourselves, and wise up on the marketing. The current model suits you as well as a pair of Dame Edna's glasses.