Saturday, April 12, 2014

The house at pooh corner, or why I wanted to kiss a Glaswegian drain cleaner

Confusion reigned this week. A blocked drain, and some distressing internal seepage, raised the question as to whether I or Yorkshire Water were responsible for the repair bill. On Monday, a blockage was discovered, which meant we were no longer left feeling flush after a visit to the smallest room. So, I called a company that advertises in the phone book. Assuring me they were specialists in this matter, they advised a CCTV survey. For £140.00 I got to share a viewing of the mystery of our sewers, which the technician assured me were damaged beyond repair. A pavement licence would have to be obtained from the local authority. This would allow them to dig up the path outside the house and replace the cracked and broken pipe from the fall pipe to the nearest manhole.
Fortunately, at this point someone decided to call Yorkshire Water, the 'statutory undertaker' for drainage in these parts. A visit from the aforementioned Glaswegian contractor then followed, which brought forward two pieces of very good news. First, Yorks Water were responsible for all the work because the fall pipe entered the ground on 'public' land; after the first flush, our poo became public property. Then he got his own camera out. This showed that the 'collapsed' pipe our contractor had identified was nothing of the sort, but rather a long abandoned surface (ie rainwater) drain. The poo pipe ran beneath - and was soon unblocked by a high pressure squirt from my new Caledonian best friend. Up to that point, I had been in fear of a four figure repair bill, but with that jet wash blast, my worries disappeared -- the block to happiness vanished along with the very tangible matter that he had freed. Now all that remains is the small matter of the deposit I had to shell out to the contractor for the now unnecessary street works.
Confusion as to whether the statutory undertaker or a private contractor was responsible for the work arose because of rule changes brought in two years ago, rules which neither public nor private sector drainage workers seem to fully understand - with the attendant risk that homeowners are paying for unnecessary repairs that are now the legal responsibility of the private water companies - but who seem rather shy about publicising the fact.

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