Monday, January 06, 2014
School governor shortage - now how could that have happened?
According to the charity Governors for Schools up to one in 10 governor posts remain unfilled, a figure that rises to one in four for schools in rural or deprived areas. As a governor of over 12 years' experience, I can think of a number of reasons for this. The business of governance is time-consuming. Hours spent in committees and sub-committees, talking to teachers and administrative staff, attending courses and conferences, getting ready for Ofsted (and the box ticking and form filling that entails) calls for a high level of dedication. And that's before we consider the plethora of - often contradictory and ill-thought through 'initiatives', policy documents and guidance notes that issue forth from the DfE. Mr Gove's fiefdom has also added to the burden by now choosing to scapegoat governors in underperforming schools; academization (which I'm not sure is even a proper word) beckons for those deemed to have failed. But, then again, he's also on record as stating that many governors are only in it for the kudos. Twelve years in and I've yet to find any, but then again, I'm probably too busy being responsible for child protection and safeguarding and sitting on the finance committee to be that concerned about the honour of being there. Then again, I might just be looking for glory in the wrong place. Making sure my school provides the best possible education for its 420 pupils and makes the most of its 50-odd dedicated teachers, teaching assistants, administrative, catering and caretaking staff - and provides them with a caring and committed place of work that can continue the tradition of education that started in 1869 and has continued unbroken, with a surprising short list of head teachers ever since. That's success - and what makes governorship worthwhile.
Handelsbanken - a boutique, not a casino
The Beeb's love-in with Handelsbanken, a Swedish bank famous for bucking the rip-offs and PR disasters so prevalent in other commercial banking operations. While highlighting Handelsbanken's disdain for casino banking, the article doesn't mention its cherry-picking tendencies.
In the wake of the Co-operative Bank scandal, I was looking for an ethical banking alternative that didn't look like it would sell out on its core principles anytime soon and called what I thought was my local Handelsbanken branch. But when asked for my post code, I was then told they couldn't help me because my house wasn't visible from the top of their - imaginary - 'church steeple', and was instead referred to another branch, situated on a rather soulless trading estate, that was within view of my house to an imaginary steeple-climbing bank manager.
Just one problem, I wanted free banking, but that only comes at a price with Handelsbanken. Each manager sets their own rules, and, no doubt fresh from his pretend steeplejacking activities, the manager of the local branch had decided 'free banking' only applied to those keeping £85K in their current account. Should such mythical creatures exist, they know which steeple to climb.
Labels:
bank balances,
current accounts,
free banking,
Handelsbanken
Tuesday, December 31, 2013
Your Country's Commemoration Needs You, By Jingo!
The choice of Lord Kitchener's image - and blunt 'your country needs you' slogan as the coin design to commemorate the centenary of World War I bodes ill for those, like Jeremy Paxman, who feared the coalition government would turn this event into a jingoistic flag-waver, or worse, a flag-draped smokescreen that could be harnessed for electoral purposes.
My granddad, who served as a Driver in the Army Service Corps in Greece and Macedonia in that conflict used to joke that they gave them a medal that said they'd fought 'for civilisation' because the powers that be couldn't admit to not having a clue as to what the war had actually been about.
The forthcoming centenary will evoke many feelings - while my grandfather's generation have now passed on - they left a powerful evocation of the suffering and horror of war, even though they were told not to talk about it when they returned - and many didn't because deference to authority was such a powerful element of early 20th century society. Times have changed, and the memory of our loved ones - both those who returned and those who did not - taken together with our current prediliction for conflict and even involving the military in schools means we should not merely accept the events and artefacts given to us to remember but rather actively question their motive and appropriateness over the next four years.
Friday, December 27, 2013
Goodwill ends at Tesco
Predictably, I suppose, the season of peace and goodwill ends when the sales start. For me, signs that normal incivility had returned came when the man next to me at the customer service counter decided to be boorish and unpleasant to the young female assistant serving him. She managed it well, with a slight reddening of the cheeks developing in response to a tirade that sprang, seemingly, from nowhere. But the most striking them was that none of her co-workers offered any assistance or solidarity after the moron had left. Are they so used to it - or is it company policy not to show weakness in the face of aggressive behaviour?
Labels:
Christmas,
customer service,
goodwill,
Tesco
Tuesday, December 24, 2013
Ofgem's unwelcome Christmas gift to Co-operative Energy customers
Ofgem, the scourge of overcharging energy companies everywhere, has decided, in its infinite non-wisdom, that the dividend, beloved of co-op customers for generations, has no place in the 'regulated' energy market. Co-operative Energy, a not-for-profit gas and energy provider - of the sort that is really needed to ensure genuine competition in a decidedly non-competitive sector - has been ordered by Ofgem to stop paying dividends to Co-operative members that sign up for its services but who have no 'democratic connection' with Co-operative Energy's owner, the Midcounties Co-operative.
Evidence of a rather parochial approach by the industry regulator, while it lets the 'big six' carry on regardless with their cosy price-fixing ways.
Monday, December 23, 2013
Indoor skateboarding, yawn
Watching son play X-box skateboard game. Can't think of anything more futile or boring than virtual-reality skateboarding. Is this a sign of an unbridgeable generation gap or just that I've finally morphed into an old fart?
Just one more teenaged sleepover until Christmas...
The combination of a December birthday and a rash promise comes home to roost tonight. Telling recently-birthdayed son that he can have a sleepover turns into reality tonight. Deep joy, and I'm locking the fridge. Oh, and the three of them are in a band. The neighbours are going to love this.
Christmas at the Farm Shop
An early start this morning; after queuing for an age last year, I decided to get to the farm shop when it first opened. Now feeling knackered but justified, as only the second person in the place at 7.00 can.
Wednesday, December 18, 2013
They do things differently in the Diocese of Chichester
The Church of England's Diocese of Chichester has had to move quickly to distance itself from anti-gay comments made by one of its own elected General Synod representatives. Fresh from a conference in Jamaica, Andrea Minichiello Williams, urged the Jamaican government to maintain its criminal ban on homosexuality, before going on to trot out the old saw that homosexuality is the same as paedophilia.
The important thing here is that the diocese has only distanced itself - not taken steps to remove its representative. How very Anglican - half-measures and a little light condemnation.
Hammond - the ideal politician to drone on about drones
Interesting piece from RAF Waddington - the UK's drone central - on the operation of what the MOD wants us to call Remotely Piloted Air Systems (RPAS) or Unmanned Aerial Vehicle Systems (UAVS), in fact anything but 'drones'. A losing battle if ever there was one. But then again, there is more than the naming issue that seems unreal. Locking the 'crew' into a windowless metal container in their flying overalls to operate an aircraft thousands of miles away is also pretty unreal - they could just as easily rock up for 'work' in jeans and t-shirt. The only thing that is real - and lethal - is the payload. That and the admitted chance of 'collateral damage'. The RPAS/UAV/drone pilot can speak to troops on the ground, or a lawyer in the UK; why don't the go the extra mile and let them phone a friend? Then again, if they did, they'd probably have an American accent, because 'our' drones only operate courtesy of US satellite technology.
Biggles it most certainly isn't.
Friday, December 13, 2013
That Christmas spirit
Had a great time at a Leeds toy shop today, after three customer services staff had calmed down the near homicidal patron ahead of me in the queue. She obviously wanted to leave someone feeling a warm glow-in a pool of their own blood, by the sound of things.
Saturday, December 07, 2013
A free guide to cutting energy bills, sort of...
In October, I 'switched' from Scottish Power to another 'energy provider', who I will refer to as C, for a property we had rented since the end of August. Remember the dates - and the UK weather at the time - they are important.
C ask for 'final' gas and electric readings, which were to be passed onto Scottish Power to enable them to prepare final bills. All went well with the electricity side of things, but the gas bill proved much more problematic.
First, Scottish Power sent a final bill for £116.00, based on 'estimated' start and end dates. When I queried this, pointing out that the period from August to the start of October had been unseasonably warm for the UK, this was reduced immediately to £75.00. Feeling that this was still, possibly, on the high side - and noting, once again, that the new figure was based on two 'estimated' readings, I contacted Scottish Power again (no mean feat, given the uncommunicative nature of ther call centre set-up), where I learned that they had never received the 'final' gas reading from C.
Turning into my own volunteer Scottish Power customer service adviser, I called C, who gave me the 'final' gas meter reading that I had sent them in October (what do I have that Scottish Power doesn't, I wondered...). Not wanting to brave the call centre wait again, and having received a mildly threatening letter about late payment from Scottish Power, I sent the readings to the manager who had, supposedly, signed the threatener and was rewarded with an email, informing me that a new bill, using the real 'final' reading would be sent to me. It arrived yesterday - in the sum of £50.00: a £66 reduction on the first attempt. The moral of the story? If you can't find the scrap of paper that you wrote the readings on, at least remember what the weather was like at the time.
Wednesday, December 04, 2013
Windows 8 - welcome to computing's netherworld
The prognosis wasn't good. I couldn't even get my Windows 7 laptop to switch on and the guy in our local computer repair shop said it was 'beyond economical repair', so - taking the advice of my IT guru, I've just taken delivery of the latest Lenovo Ideapad, which came complete with the all-singing, all-dancing Windows 8.
From the start, it didn't feel right. The front screen looks as if you should be swiping at apps, like a tablet, but all you've got is the touch-pad or mouse. And you don't go straight to the desktop. In fact, I didn't seem able to go to anything; frustration soon crept in: at every turn, all Mr Gates' minions wanted to do was sell me something, or want to know where my mum was born. I soon felt like swiping more than the screen.
Enter 14 year-old son, home from school. He's just earned himself a tenner for sorting out the entire mess I'd got myself into. Might even be able to do some work tomorrow - if I can find my way back to the desk-top, that is.
Saturday, November 30, 2013
Ireland's first woman bishop
Congratulations to Rt Rev Pat Storey on her consecration as first woman bishop of the Church of Ireland. Good to see Ireland leading the way on this - it's a shame that the Church of England still can't live up to the promise of equal recognition of male and female ordination that it embarked on 20 years ago. Divided, backward looking and increasingly out of touch - the 'established' church has a long way to go before it can seen as a credible voice of faith and theological teaching in contemporary society.
Home again
Spent first night back at home since we were flooded while on holiday back in August. It was great to wake up this morning in our own bedroom after so long away. Made the stress of moving - twice - almost seem worthwhile. Hopefully won't be seeing the inside of Ikea again for a while, either. Walking the route of the corralled intending purchaser has been a fixed event in our lives for the past couple of weeks. The coffee's good, and I like the herring in mustard sauce and meatballs, but the time spent queueing amongst the laminated products gnaws at the soul after a while. Can quite see why the Swedes are so into self-harm.
Labels:
flooding,
house renovations,
Ikea,
redecoration
Friday, November 29, 2013
Playing doctors and nurses in Sainsbury's
The combination of chemists giving quasi medical advice and supermarkets opening in-house pharmacies means you get to broadcast intimate problems to all and sundry as they go about their weekly shop.
Just encountered a well-meaning assistant who seemed to want the full-on details of a thrush condition before she'd handover the Canestan.
Apologies to the couple passing by on their way tobthe cooked meat aisle - the symptoms just overrode the embarrassment factor.
Saturday, November 23, 2013
Farewell to the Co-op but not mutuality
OK, finally had enough. Despite the well-intentioned pleas of Save our Bank the activities of the Rev'd Flowers and Osborne's multiple 'investigations', I've decided to switch from the Co-operative after nearly 20 years' trouble-free banking.
The Co-op's demise - a mixture of poor decision-making and management appointments, coupled with serious regulatory failings - marks a serious reduction in the much-vaunted neeed for diversity in the retail banking sector. Far from trying to blame Labour for the Co-op's problems, Osborne needs to understand that diversity and increased competition won't spring from nowhere, but instead needs serious government backing, allied with Treasury-sanctioned initiatives.
Scottish Power's final, final gas bill - probably
We sacked Scottish Power as dual fuel supplier for our rental property in October after a fruitless afternoon trying to get through to a human being in their customer services dept. A colourful pie chart reproduced on the bill showed that out of every £100 charged, £9.00 goes on customer service, while only £3.00 is profit. I don't know what they get for all their money, but judging by the amount of time spent on hold, those customer service advisers must have the run of a comprehensively equipped bar and leisure complex.
After telling Scottish Power we were leaving - and enduring a number of phone calls begging us to stay (so they can call out OK) - we were asked to supply final gas and electricity readings to our new supplier. The electricity reading was obviously passed on to Scottish Power, because we received a final bill, which was duly, though reluctantly, paid.
The gas reading, however, was a different story. At the start of this week, we received a final estimated reading of £116.00. A rather high figure, I thought, given that it related to the period from 22 August to 14 October, when we were enjoying a pleasant Indian summer. On mentioning this to a Scottish Power customer services adviser I happened to catch on her way from the sauna to the poolside bar area, she agreed, and said a new estimated bill would be drawn up. Why estimated, I asked, to which she replied that they could not ask our new supplier for the final reading, given the time that had now elapsed.
Today's post contained the second estimated final reading, in the sum of £75. Thinking again that this could be on the high side, I called our new supplier, where I was given the final reading from October straightaway, along with confirmation that Scottish Power could have asked them for it at any time.
Of course, I could not provide the final reading to Scottish Power, because they are experiencing 'high call volumes at this time', so the final reading, along with a promise of verification from our new supplier, is awaiting the next Scottish Power customer services adviser who decides to read an email after the latest blockbuster screening finshes in their media viewing area.
When estimated readings are plucked out of the air, and utterly ridiculous explanations given to perfectly reasonable questions, is it any wonder that the poor benighted energy consumer holds private energy utilities in such low esteem?
Privatisation hasn't worked - and 'switching' isn't the answer; it merely serves to churn customers from one bloated supplier to another. Time time has come to renationalise energy supply.
Friday, November 22, 2013
Fibro or Poly, it's still Myalgia
After enduring aching arms, neck and shoulders and feeling the kind of tired normally associated with pulling a sledge in an Arctic expedition, I went to the doctors for a consultation last Friday. Feeling that the symptoms indicated polymyalgia rheumatica, she sent me for a blood test because this condition causes a raised inflammatory marker to show in blood. However, when the results came back, there was no raised ESR level - which she was looking for to explain the condition.
Poly duly ruled out, we then discussed Fibro, which turns out to be a really tricky little blighter. While the explanation of differences in symptoms left me feeling there isn't much to choose, in diagnostic and treatment terms, Poly seems far more preferable to dastardly Fibro: while Poly helpfully increases the pesky inflammatory marker and can be treated with steriods, Fibro doesn't show up in blood tests results - and there's no recognised treatment (aside from some distinctly 'tree hugging hippie crap' stuff on the wackier reaches of the internet). Oh, and depression is a side-effect of both conditions.
So, with arms, neck, shoulders - and now wrists - aching and the need for a lie-down manifesting itself each afternoon, it looks like I'm in the longish haul while the medics try to decide whether I've got Fibro, or not...
Wednesday, November 13, 2013
The Smell of Teen Spirit...
Being the father of a teenager carries a number of unforeseen responsibilities. Right now, I'm preparing to deliver forgotten PE kit, so 14-year-old son can take part in an after-school martial arts group.
The kit has been residing (more accurately, festering) in a sports bag for several days now and probably represents a biohazard. As I walk to school, with this offensive article slung over my shoulder (straps adjusted so that the body of the bag is furthest from my olefactory receptor), I'll take care to keep away from other people. Can't help but wonder if the malodurous nature of the kit is a defensive strategy: after all, you'd have to be a pretty determined opponent to come into close proximity to the wearer to be able to even attempt a hold or throw, and hanging on would be foolhardy, to say the very least.
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